ESP
Loaded into a raid and the overlay draws fine, but player ESP is not showing at all. The Updates page is green so I do not think it is a patch. Fresh Windows 11 install.
Menu opens, the toggles are on, but in raid I get nothing on screen. What should I check before I open a support ticket?
Classic first-launch thing. Overlay drawing but no boxes usually means the DMA layer is not fully up. Did you enable HVCI, TPM and Secure Boot in BIOS?
Windows shows Core Isolation on. I have not actually gone into BIOS though.
That is the trap — Windows can say on while firmware is off. Turn it on in BIOS itself, then reboot.
Empty ESP on a green status is almost always Cloud DMA requirements. Enable HVCI, TPM and Secure Boot in BIOS, reboot, then launch in the order on the Setup page. Cloud DMA is required for the full feature set.
Also kill other overlays while you test — RTSS, GeForce, Discord. They can fight the overlay on first run.
Secure Boot was off in BIOS even though Windows said on. Enabled it, rebooted, boxes are drawing now.
Every time. Glad it was that and not a patch.
For future — if ESP ever goes empty after a game update, check Updates first. Empty boxes on a yellow day is the build, not your setup.
Right. If it is green and still empty after the BIOS steps, open a Support ticket with your order ID and we will walk it live.